Internet Privacy Policy

This web site is owned and operated by BLAX Ltd and will be referred to as "We", "our" and "us" in this Internet Privacy Policy. By using this site, you agree to the Internet Privacy Policy of this web site ("the web site"), which is set out on this web site page.

We recognise the importance of protecting the privacy of information collected about visitors to our web site, in particular information that is capable of identifying an individual ("personal information"). This Internet Privacy Policy governs the manner in which your personal information, obtained through the web site, will be dealt with. This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback. We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us using the contact form.

Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in New Zealand. This Internet Privacy Policy is in addition to any other terms and conditions applicable to the web site.

We collect personal information from you, including information about your:

    • computer or network
    • interactions with us

We collect your personal information in order to:

    • provide you with a better experience and allow us to increase your security by storing your session ID and a way of monitoring single user access. This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of our site.

Besides our staff, we share this information with:

    • our service providers and suppliers in order to process your sales purchases and enquiries.

Providing some information is optional. If you choose not to enter your personal information, we may be unable to provide you with some of your desired services. i.e Contact numbers are useful for our Couriers, not providing a contact number could delay the delivery of your purchase.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at info@blax.nz.

If you wish to be removed from our customer or subscriber lists please advise either via the contact form, by emailing us at info@blax.nz or by by using unsubscribe function on email communication.

Personal Information

BLAX Ltd will provide our customers with the ability to modify their personal information. 

Email

BLAX Ltd will correspond throughout the transaction process via e-mail. Our specials or newsletters and review options will be available to our customers or subscribers, those who wish to unsubscribe will be removed immediately upon request.

Telephone

BLAX Ltd could correspond throughout the transaction process via telephone (if required). Couriers and Suppliers will be given your phone number to assist with deliveries.

Use of Information

Outside of completing your transaction, BLAX Ltd will not provide your information to any third party without your consent unless we believe it is required to comply with law, assist court proceedings, enforce our own terms and conditions, or protect the rights, security or safety of BLAX Ltd, it's staff and or customers.

Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.

Passwords

As our customers have responsibility for their actions taken under their user name and password, we strongly suggest that your details are not shared with any other party.

Credit Card Security

Your payments are processed through our secure payment provider Stripe. You can view Stripe’s privacy policy here. By using this service on our Website you are entering a contract with Stripe and agreeing to the terms and conditions of their system.

BLAX Ltd and it’s staff do not have access to your credit card information.

Collecting Information for Users

IP Addresses

Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.

Cookies and Applets

We use cookies to provide you with a better experience. These cookies and allow us to increase your security by storing your session ID and are a way of monitoring single user access. This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.

Access to Information

We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.

In addition, our employees and our providers who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

Problems or questions

If we become aware of any ongoing concerns or problems with our web sites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.

Other information

BLAX Ltd may on occasions request member feedback or correspondence. We may use, collate or report internally on this information in order to provide better service to our customers & subscribers.

Our site

We reserve the right to modify our own site, including content, terms and conditions and policies. Please regularly familiarise yourself with our information.